Sales 

Customer Retention – Forming Customer Circles

Sales are activities relating to the exchange of products or the production of goods sold at a specified time frame. The sale of a product to a buyer is also termed as a sale. All activities related to sales are known as sales activities. When there are salespeople, chances of getting sales are high. They have to carry out their duties in a tactful and professional manner, to be able to get the attention of prospective customers. The first step in any kind of sales process is to capture a…

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Customer Service 

For Customer Service Interview Questions to Ask

Customer Service is the providing of exceptional service to clients prior, during, and even after a sale. The perceived success of these exchanges relies heavily on how employees “can adjust themselves to the client’s personality”. Each interaction with a customer has a unique quality and no two clients are the same. As a salesperson or a manager in a retail or service position, you must be able to tailor your approach based on each individual client. This is easier said than done, but not impossible. There are many tools available…

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Customer Service 

Interview Questions for Customer Service Candidates – How to Sell the Company

Customer service is essentially the provision of exceptional service to customers prior to, during, and even after a sale. The perceptions of the success of these interactions largely depend on how well employees “can adjust themselves to that of the customer”. It also hinges on whether or not customers perceive the salesperson as being personable or as needing to incessantly repeat themselves to each new customer. This article will focus on a single idea: understanding your customers and knowing when it is not appropriate to cater to them. I recently…

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Customer Service 

Three Ways to Improve Customer Service

Customer service is basically the provision of exceptional service to clients prior, during, and even after a sale. The perception of satisfaction of such dealings depends largely on how employees react to clients “who will adjust themselves to their personality.” In essence this relates to handling difficult clients with sensitivity and understanding. An employer understands that positive feedback is the primary indicator of a satisfied client. It has been established that no one likes to be treated badly by their own boss or the person they are employed to serve.…

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Marketing 

Marketing Plan

Marketing refers to various activities that a business undertakes in order to advertise or sell a product, service, or asset. In today’s world, marketing has become so important that one must have a strong marketing strategy. The following are some aspects of marketing that any business must master. Marketing is usually defined as an attempt by a firm or organization to persuade others to respond to its offerings and buy a particular product or service. Marketing therefore includes various activities, such as research, development, marketing, advertising, sales, and distribution. In…

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Business 

Why an LLC is Not a Legitimate Interest

A business is usually defined as an enterprising entity or organized body engaged in commercial, corporate, or professional acts for profit. Businesses may be either for-profit or non-profitable organizations that conduct primarily to meet a social objective or further an educational charity. A business may also be owned and run by an individual. Many businesses are started by some entrepreneurial individuals who use their skills and talents to establish a new venture. Other businesses are the result of a partnership between two or more entrepreneurs. The objective of business activity…

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Advertising 

Types of Advertising That Can Help Brand Your Business

Advertising is an advertising communication which uses an officially sponsored, officially endorsed message to sell or promote a commercial product, service or concept. Sponsors of advertising normally are businesses wishing to market their services or products. The products or services bear the names of official sponsors to advertise their official sponsorship. For example, if a shoe company wanted to endorse the name of a popular sports team, it could have a sponsor’s logo imprinted on the shoes bearing that team’s logo. Under normal circumstances, this sponsorship is disclosed to the…

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Sales 

Customer Relationship Management (CRM) and Software Applications

Sales are basically activities concerned with the quantity or sale of products at a specified date and price. In simple terms, sales are the exchange of services or products for money. A sale is also regarded as the termination of a bargain. This article presents some common definitions of sales and their significance in corporate life. Salespersons in an organization refer to the individuals who actually carry out sales activities. They include sales personnel, sales managers, floor brokers, and sales consultants. A sales representative must be a member of the…

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Marketing 

Marketing Basics For Achieving The Marketing Goal

Marketing refers to the act of taking steps that influence the purchasing or selling of a particular product, service, or even good. In this modern era, marketing has become one of the most powerful marketing tools for business. The New York Times has defined it as “the art of conveying messages in such a way that the receiver perceives a need to buy or behave in a way that reflects the value the message provides”. This ability allows marketers to influence consumers to purchase a specific product or service. In…

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Sales 

Salespeople Source Leads

Sales are activities conducted with the expectation of earning a profit by either selling products or the quantity of products sold in a specified time frame. The sale of a product to a customer is also commonly considered a sale, although delivery of the product to the end user is an essential part of sales. There are five basic stages in every sales transaction: pre-sales, product development, sales, after sales support and turnover. Pre-sales activities include internal preparations for the sales presentation, marketing analysis and research and any other preparatory…

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